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Sony Ericsson XPERIA ARC X12 firmware update with PC companion software

Download PC companion and install
PC Companion software X10 firmware update
Install PC companion on your PC computer. Follow instruction. For firmware update you need a micro USB cable. On  the Xperia Arc turned off press and hold the BACK key and plug USB cable in while you hold down the back key. When the pc recognizing your Arc it will install the necessary driver files. Release Back key.
After your Arc connected press Start / in Support Zone
Xperia X10 firmware update
You can also use Sony Ericsson update service tool
X10 update service tool
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PC Suite is out of date use PC companion software instead

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